Privacy policy
Your family’s information
Privasis helps up to five families share the school run. This page explains, in plain words, what we collect, who sees it and the choices you have.
Effective 3 October 2026.
The short version
- Only the families in your carpool group see your details and your kids’ details.
- A driver’s location is shared only while they drive a run, and is cleared when it ends.
- Kids don’t have accounts. We ask only for their first names.
- No ads, and we never sell your information.
- You can download or delete your information at any time in the app.
What we collect
| Information | Why | Who sees it |
|---|---|---|
| Your name and email — from Google, or the email you sign in with | To sign you in and show who’s driving | Your group |
| Mobile number (optional) | So parents in your group can reach you | Your group |
| Pick-up address and its map location | To plan stops and routes | Your group |
| Car make, model, colour and plate (drivers) | So families can recognise the car | Your group |
| Kids’ first names, grades, seat needs and notes for drivers | So drivers know who they’re collecting and what they need | Your group |
| The days you can drive and your notification choices | To build a fair roster and send the notices you want | Your group sees your days; your choices are private |
| Your location, only while you drive a run | To show parents where the car is | Your group, during that run |
| Run updates, notices and cover requests | To keep everyone informed | Your group |
| A notification token for your device, if you turn notifications on | To deliver notifications | Only Privasis |
| What you type into “Tell Privasis what’s changed” | To work out what you’re asking for | Only Privasis and the AI service below |
Kids
Privasis is used by parents and guardians. Children do not create accounts. A parent adds their own children’s first names and details, and confirms that they are the child’s parent or legal guardian before anything is shared with their group. A parent can change or remove their children’s details, or delete everything, at any time.
Kid passes. A parent can choose to make a kid pass: a code or link that lets their own child see that day’s rides — the driver’s first name, the car, and where it is while a run is under way. It needs no account or email, can’t change anything, and stops working as soon as the parent turns it off or makes a new one. We record only when a pass was last opened.
Location
Privasis asks for your location only when you start driving a run, and explains this first. Your position is shared with your group while that run is in progress and is cleared when it ends. As an extra safeguard, the system never shows a position older than 30 minutes. You can turn location sharing off in Account → Privacy & data; parents then see each pick-up and drop-off but not the car moving.
Who we share with
We don’t sell or rent your information, and we don’t show ads. We use these service providers to run Privasis, only for that purpose:
- Supabase — our database, sign-in and server functions.
- Cloudflare — hosts the website and app.
- Google — sign-in with your Google account.
- Our email provider — sends the 6-digit sign-in codes to parents who sign in by email.
- Apple, Google and Mozilla push services — deliver notifications to your device.
- OpenStreetMap (Nominatim) — turns your pick-up address into a map location and finds nearby schools.
- Anthropic — when you use “Tell Privasis what’s changed”, your message and your group’s week (first names, days and runs) are sent to Anthropic’s Claude to understand the request. Nothing is carried out until you confirm it.
We may disclose information if the law requires it.
How long we keep it
We keep your information while you have an account. Live car positions are cleared at the end of each run. When you leave a group, your upcoming runs are shared out to the other families. When you delete your account, your profile, kids’ details and group memberships are deleted.
Your choices
- See and correct your details in Account → Your details and Account → Kids.
- Download your information in Account → Privacy & data → Download my data.
- Leave your group in Account → Privacy & data.
- Delete your account in Account → Delete my account.
- Turn off notifications, location sharing or a kid pass at any time.
Security
Information is encrypted in transit. Database rules mean each family can only read its own group’s information, and only a run’s driver can update the car’s position. No system is perfectly secure, so please tell us straight away if you notice anything wrong.
Changes
If we change what is shared with your group, every parent is asked to agree again in the app before carrying on.
Contact
Questions or requests: privacy@privasis.com